[EN] French Private Hospitalization Federation Releases A Guide On Patient Reception Best Practice

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Optimizing reception for patients and their journey is a key challenge for hospitals which are increasingly interested in reception management. Aware that the patient’s well-being is paramount, the FHP (French Private Hospitalization Federation) has just released a guide on how to properly receive patients: “Small Things For the Patient’s Well-Being “.

Several subjects in this booklet match ESII’s healthcare solutions …

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[EN] An innovative customer journey in supermarkets

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With the click & Collect era, supermarkets have to be innovative to attract customers in their stores and offer them an optimized customer journey with a better customer experience. There are more and more services available and solutions exist to support the customers all along their journey, before their arrival and until their exit.

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