[EN] Avoid Waiting Lines With SmartWait™ mobile app

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While Disney overestimates the waiting time in queues to give a nice surprise to guests, Burger King goes a step further with a game app to win the right to skip the queue, but especially in order to reduce the perceived waiting time. This use of the smartphone in the Lire la suite

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Finance: The New Customer Journey

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Today, digital media is everywhere; in healthcare, the retail sector, and the public sector –not to forget finance! Retail banking is currently going through a complete transformation; banks must adapt to the Internet generation and fierce competition to expand their customer base and be the ‘bank of the future’. Following a customer’s journey with a bank illustrates this new trend.

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