3 Tips To Optimize Patient Flows in Emergency Department

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Managing the Emergency Department is quite an achievement: worried patients and relatives, stressed care staff and overcrowded waiting rooms. Each year, in the United States, 136.3 million patients go to the ED (source: www.cdc.gov).   Providing patients with adapted medical care … Read More

The End of Check-Out Lines?

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Check-out process is one of the most crucial stages of the Patient Journey and the keystone of customer satisfaction. No matter where they are (supermarket, store, pharmacy, etc.), consumers dread check-out process. Self-service check-outs or express check-outs have been designed … Read More