supermarket | ESII Blog

An innovative customer journey in supermarkets

by esiiblog on 25 July 2014 with Pas de commentaire

With the click & Collect era, supermarkets have to be innovative to attract customers in their stores and offer them an optimized customer journey with a better customer experience. There are more and more services available and solutions exist … Read More

The End of Check-Out Lines?

by esiiblog on 3 December 2013 with Pas de commentaire

Check-out process is one of the most crucial stages of the Patient Journey and the keystone of customer satisfaction. No matter where they are (supermarket, store, pharmacy, etc.), consumers dread check-out process. Self-service check-outs or express check-outs have been designed … Read More