In a recent article, LSA deals with a survey made on 5 000 Europeans customers by ShopperTrak. The findings show 5 ways to improve the customer experience in the stores.
Here is an infographic about this survey :
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A trend appears since a few years, the paperless documents. One by one, all sectors... Read More
Retailers hate waiting lines and wait in general, around the world. Endless queues at check-out... Read More
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