{"id":19359,"date":"2023-05-23T10:51:30","date_gmt":"2023-05-23T08:51:30","guid":{"rendered":"https:\/\/esiiblog.com\/a-propos\/"},"modified":"2023-06-29T11:56:16","modified_gmt":"2023-06-29T09:56:16","slug":"about-us","status":"publish","type":"page","link":"https:\/\/esiiblog.com\/en\/about-us\/","title":{"rendered":"About us"},"content":{"rendered":"
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Our solutions combine customer service and optimization of your organization and are fully integrated at the core of information systems.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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As experts in customer flow management, we offer our customers and partners long-term, well-designed solutions which combine elegance simplicity and efficiency, regardless of their industry.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Because we maintain a constant dialogue with our customers, our R&D department is able to offer innovative products to make \u201ctomorrow better than today\u201d. Moreover, we are the only provider on the market to offer centralized location management (>1000 locations) on a single server.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Our queue management software<\/h4>\n
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ESII’s software help improve customer reception, optimize ressources and analyse the statistics.<\/p>\n\n <\/div>\n

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our interactive kiosks<\/h4>\n
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We offers a range of interactive kiosks to make easier the customer orientation.<\/p>\n\n <\/div>\n

\n \n Read more on our website<\/span>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
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Our industries<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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Since 40 years, ESII gained experience in all the activity sector. A customer in a store, a patient in an hospital or a tax-payer in a prefecture don\u2019t have the same expectation. Therefore, we offers custom solution to our customer.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Administration <\/strong>: The challenge for the administration is to improve the user journey. With 3,000 sites installed, ESII have an experience internationally recognized.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Retail <\/strong>: The customer journey impact the revenues and the average basket. We offers cross-channel solutions such as click and collect, single line queuing, appointment booking…<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Sant\u00e9 <\/strong>: ESII’s solutions improve the patient reception in the healthcare industry: hospital, pharmacy, medical doctor… With innovative solutions, we have the trust of many professionals.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Finance <\/strong>: The agency reception is an important factor of the customer satisfaction in the bank sector. However the size of the agency, we have the good solutions.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Today ESII is the leader for customer flow management solutions in France, and a key player in the global market. A policy of constant innovation allows us to offer solutions that are adapted to new lifestyles (smart phones, internet, touch screens, etc.) and meet your needs according to your industry.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"activity":[],"class_list":["post-19359","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/esiiblog.com\/en\/wp-json\/wp\/v2\/pages\/19359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esiiblog.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/esiiblog.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/esiiblog.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/esiiblog.com\/en\/wp-json\/wp\/v2\/comments?post=19359"}],"version-history":[{"count":6,"href":"https:\/\/esiiblog.com\/en\/wp-json\/wp\/v2\/pages\/19359\/revisions"}],"predecessor-version":[{"id":19368,"href":"https:\/\/esiiblog.com\/en\/wp-json\/wp\/v2\/pages\/19359\/revisions\/19368"}],"wp:attachment":[{"href":"https:\/\/esiiblog.com\/en\/wp-json\/wp\/v2\/media?parent=19359"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/esiiblog.com\/en\/wp-json\/wp\/v2\/activity?post=19359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}