{"id":19271,"date":"2014-02-25T10:30:00","date_gmt":"2014-02-25T09:30:00","guid":{"rendered":"https:\/\/esiiblog.com\/?post_type=article&p=19271"},"modified":"2023-06-12T17:33:52","modified_gmt":"2023-06-12T15:33:52","slug":"better-manage-the-patient-journey","status":"publish","type":"article","link":"https:\/\/esiiblog.com\/en\/blog\/better-manage-the-patient-journey\/","title":{"rendered":"Better Manage The Patient Journey"},"content":{"rendered":"
\n
\n
\n
\n

More and more hospitals are interested in the patient flow management and in the improvement of their reception quality. Optimizing the patient journey has become a major issue. Hospitals receive people under stress and must continually face many challenges: Reduce wait times, better manage costs, simplify management and improve patient satisfaction. In recent years, hospitals have modernized their equipment. But what are the possible factors for optimizing the patient journey? How to implement them?<\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

\n
\n
\n
\n
\n
\n \n

Be with the patients throughout their journey<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
\n
\n
\n
\n
\n
\n \n

An important point to improve flow management is to provide an efficient journey for each patient and to be with them since the beginning to the end of their visit. It starts with appointments making and more and more hospitals offer to do it online<\/a>. In addition, to limit non-kept appointments, the patients may receive a text message and \/ or an e-mail as a reminder in which they can easily confirm or cancel the appointment. This prevents blocking expensive resources and allows better planning.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

\n
\n
\n
\n \n
\n
https:\/\/youtu.be\/BGaBF9WN_54<\/a>